Airport Marina Ford FAQs - Your Next Ford Dealership
Airport Marina Ford – General FAQs
Find answers to the most common questions about our dealership, trade-in process, vehicle inventory, and more. Our goal is to ensure your experience is simple, transparent, and stress-free from start to finish.
We’ve compiled these FAQs to help you quickly learn more about Airport Marina Ford and how we can support you during your vehicle purchase and ownership journey.
Our team is always available if you'd like further details or clarification. Just reach out — we’re here to help.
- Vehicle Inventory: Explore new Ford models and used vehicles for every lifestyle.
- Financing & Trade-ins: Competitive financing options and fair trade appraisals.
- Service & Parts: Certified Ford technicians and genuine OEM parts.
If you don’t see your question answered here, please feel free to contact our team anytime.
Q: What types of vehicles does Airport Marina Ford sell?
We offer the full lineup of new Ford cars, trucks, and SUVs, along with a wide selection of quality used vehicles from various manufacturers. Whether you're looking for an efficient commuter, an adventurous SUV, or a powerful truck, we have options to fit your needs.
Our inventory is updated frequently so you’ll always find new arrivals and competitive pricing. Visit our showroom or browse online anytime.
- New inventory: F-150, Maverick, Ranger, Bronco, Bronco Sport, Explorer, Escape, and more
- Pre-owned vehicles: Thoroughly inspected models from multiple popular brands
- Specialty & commercial options: Work trucks and vans available upon request
If you’re searching for something specific, we can assist with custom orders or regional vehicle sourcing.
Q: Are trade-ins accepted, and how is value determined?
Yes — we accept trade-ins. We use market data, condition, mileage, and service history to determine your vehicle’s value. The goal is to provide a fair, transparent offer.
You can begin online and finish in-store for final confirmation.
- Online estimate: Use our Value My Trade tool
- In-person appraisal: Quick inspection by our appraisal team
- Transparent process: We’ll walk you through how the value is determined
If your vehicle is financed, we'll handle the payoff directly with your lender.
Q: Do you sell used cars that aren’t Fords?
Yes. Our used inventory includes a range of makes and models, all inspected for safety and performance. We also offer Ford Blue Advantage Certified Pre-Owned options for added peace of mind.
- Inspection process: Mechanical and safety evaluations
- Warranty availability: Extended plans offered on select vehicles
- Variety: Sedans, trucks, hybrids, EVs, and SUVs
If we don’t currently have the model you want, we can search for it across our dealer network.
Q: What warranty coverage comes with new Ford vehicles?
New Ford vehicles include factory-backed warranty protection, plus optional extended warranty and maintenance plan add-ons.
- Bumper-to-bumper: 3 years or 36,000 miles
- Powertrain: 5 years or 60,000 miles
- Extended options: Ford Protect service plans and maintenance coverage
Our team will review all available coverage when you select your vehicle.
Q: Can I schedule a test drive online?
Yes — you can schedule online or by phone. We’ll have the vehicle ready when you arrive.
- Quick online form: Select model and date
- Flexible scheduling: Appointment times to fit your day
- No pressure: Test drives are relaxed and informative
Please bring a valid driver’s license.
Q: What payment methods do you accept?
We accept several payment methods depending on the transaction. Financing options are available through Ford Credit and partner lenders.
- Accepted payments: Cash, cashier’s checks, debit and major credit cards
- Financing options: Competitive rates based on credit approval
- Online bill pay: Available through most lenders
Contact our finance department with questions prior to purchase.
Q: Do you offer home delivery or pickup?
Yes. We offer local vehicle delivery and service pickup/drop-off options for added convenience.
- Local delivery: Available within the Los Angeles area
- Service pickup & drop-off: Ask when scheduling service
- Remote paperwork: Complete a purchase from home
Availability may vary based on distance and vehicle purchase type.
Q: What is your return or exchange policy on vehicle purchases?
Vehicle sales are typically final, but if something isn’t right, contact us as soon as possible and we’ll work toward a solution, including possible exchange options when appropriate.
- Contact us quickly: The sooner we know, the more options we can offer
- Exchange review: Case-by-case assistance
- Service guarantee: We will re-perform work if needed
Reach out to discuss your specific situation.
Q: Are you involved in local community events?
Yes! Airport Marina Ford is proud to support local organizations, schools, sports programs, and community events throughout Los Angeles.
- Local schools: Sponsorship and athletic support
- Charity partnerships: Annual donation drives
- Community events: Car shows, workshops, and customer appreciation events
Follow us on social channels to stay updated on upcoming activities.
Q: Do you offer discounts for military members or first responders?
Yes — we honor Ford’s Military & First Responder Appreciation incentives. Eligible customers may qualify for purchase savings.
- Who qualifies: Active, retired, reserve, and first responders
- Proof of service: Required at time of purchase
- Incentive availability: May vary by model
Ask our sales team for current program details.
Q: Is Spanish-language assistance available?
Yes — we have bilingual team members available to assist in Spanish during sales and service appointments.
- Venta y servicio: Podemos ayudar en todo el proceso
- Documentación: Explicamos financiamiento y garantías claramente
- Comunicación continua: Por teléfono, mensaje o correo electrónico en español
Q: What makes Airport Marina Ford different from other dealerships?
We’re a long-standing Los Angeles Ford dealership built on transparency, customer care, and community involvement. Our team focuses on building trust and long-term relationships.
- Friendly staff: Known for patient, helpful support
- Straightforward sales experience: Fair pricing and clear communication
- Local involvement: Supporting community events and partnerships
We look forward to assisting you. Contact us today!